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Frequently Asked Questions

What is the difference between the available versions of the Libraries Directory?
How do I upgrade my version of the Libraries Directory?
Can the Libraries Directory be networked?
Does the Libraries Directory have any time limitation on its use?
Can I restrict access to any features of the Libraries Directory?
How do I find my way about the Libraries Directory?
How do I find a particular library or institution?
How do I search the Libraries Directory?
Can I save my searches so that I can use them again?
Is there a limit to the number of entries returned by a search?
Can I bookmark a particular entry so that I can easily find it again?
Can I print out pages from the Libraries Directory?
Can I export data from the Libraries Directory?
Can I compile mailing lists using the Libraries Directory?
Can I customise address labels?
Can I use my mailing lists to create a mail merge?
Can I export address labels and mail merge documents as PDF files?
Can I send mail merges by email?

Q: What is the difference between the available versions of the Libraries Directory?

 
A.   The Libraries Directory is available as a Reference Version, which has full searching facilities, and which allows you to print pages from the Directory, bookmark specific pages, email libraries and access their web sites. The Marketing Version includes all these facilities, plus the ability to compile mailing lists from the Directory entries, and to print addresses labels and perform both printed and email mail merges. It is possible to upgrade from the Reference Version to the Marketing Version.
 
 
Q: How do I upgrade my version of the Libraries Directory?

 
A.   If you are currently using the Reference Version of the Directory then you can upgrade to the Marketing Version by purchasing a password from the publishers which will allow you to unlock the features that are disabled in the Reference Version. To enter the password, select Options from the View menu, and enter the password in the Upgrading tab in the Options dialog.

Please contact the publishers for further details.
 
 
Q: Can the Libraries Directory be networked?

 
A.   Each version of The Libraries Directory is available with two possible licensing options. The Single-User License may only be installed and used on a single machine, and cannot be networked. The Network License allows you to install the databases on a network server or a computer connected to a network, and then install the application on one or more workstations which can then access the databases across the network. You can upgrade your copy of The Libraries Directory from the Single-User License to the Network License by purchasing a password from the publishers. You should then reinstall the application from the CD-ROM using the Network installation options.

Please contact the publishers for further details.
 
 
Q: Does the Libraries Directory have any time limitation on its use?

 
A.   Yes, if you are using the Marketing Version. The Marketing Version license has a lifetime of three years, as measured from the date on which you first install it. After this time, the license for the marketing facilities will expire, and you will no longer be able to use the mailing list functions of the software, although you will still be able to use the application as a reference tool. A message box will warn you on start up when you are approaching the expiry date. You should then contact the publishers to acquire an updated edition.

There is no time limitation on the Reference Version.
 
 
Q: Can I restrict access to any features of the Libraries Directory?

 
A.   Yes. You can disable the single-click email and internet features which allow the user to email libraries or navigate to their web sites (for example, if the application has been installed as a reference resource on a public-access computer). You can use the Options dialog to disable these facilities (select Options from the View menu).

In order to protect these settings, you can also set your own security or administrator password to restrict access to the Options dialog itself. If you are using the Marketing Version, you also have the option of using the password to restrict access to the mailing list facilities.

Please note that if you are using the Network License, then you will have to set the security password separately on each workstation on which the application is installed.
 
 
Q: How do I find my way about the Libraries Directory?

 
A.   The Libraries Directory supports hypertext navigation, so all you have to do to move from one page to another is to click on the appropriate link. Hyperlinks are shown as blue text. The Contents page will give you access to the main alphabetical indexes for all the entries in the Directory. To go to a particular entry, just click on the link. To move from one entry to another, click on the Previous and Next links at the top and bottom of each entry. Each entry also includes a link back to its main index. The Directory has been extensively cross-referenced, and you will often see links to other entries embedded in the text of the entry itself. Again, click on the link to go to that entry. You can also use the Back and Forward buttons, the History List and the Go menu to navigate between pages.
 
 
Q: How do I find a particular library or institution?

 
A.   You can either browse the main alphabetical index of the appropriate category, or you can search for the entry you want using the Search and Browse Tools on the left hand side of the main window. This allows you to browse the Directory indexes, and to search for particular entries. If you know the name of the library you are looking for, try searching the "Name" index. If you are not sure of the precise name of the library, you may find the "Institution" index more helpful, or you could use the "Town" or "Post Code" indexes to find a list of libraries in the right area. You can also use the Advanced Search options to conduct a more detailed search of the Directory.
 
 
Q: How do I search the Libraries Directory?

 
A.   For quick searches based on a single index, see Simple Index Searches. For more advanced search options, see Advanced Searching.
 
 
Q: Can I save my searches so that I can use them again?

 
A.   Yes. You can save the details of any searches created using the Advanced Search option.
 
 
Q: Is there a limit to the number of entries returned by a search?

 
A.   No. However, if a search turns up more than 1,000 entries, a dialog box will appear to warn you of this fact before the search results are displayed. You will then have the option of proceeding, or of cancelling the current search so that you can refine your parameters and search again.
 
 
Q: Can I bookmark a particular entry so that I can easily find it again?

 
A.   Yes. Any page except for Search Results pages can be bookmarked. If you wish to be able to refer back to the results of a search on future occasions, you can save the details of the search itself.
 
 
Q: Can I print out pages from the Libraries Directory?

 
A.   Yes. You can print individual copies of any page using the Print Page option from the File menu or the Short Cut menu. Please note that printouts of entries from the Libraries Directory are for personal reference use only. In the Marketing Version, you can also print out mailing lists either as address labels or as a mail merge.
 
 
Q: Can I export data from the Libraries Directory?

 
A.   No. The Libraries Directory data is only accessible through the software supplied, and cannot be exported to another application. However, you can print out copies of individual entries, and with the Marketing Version you can compile mailing lists from the data, and from those mailing lists you can print out address labels and perform mail merges. However, when printing address labels and mail merges, you can print them as PDF files.
 
 
Q: Can I compile mailing lists using the Libraries Directory?

 
A.   Yes, if you are using the Marketing Version. With the Marketing Version, you can compile and edit mailing lists and print out address labels and perform mail merges from within the application. Each mailing list is automatically saved, and you can re-use them as many times as you like. Mailing lists can be customised extensively, even after they have been created.
 
 
Q: Can I customise address labels?

 
A.   Yes. You can use the Custom Label dialog to customise the dimensions of pre-set label types or to define a new label type. You can also adjust the layout, alignment and font size of the printed addresses.
 
 
Q: Can I use my mailing lists to create a mail merge?

 
A.   Yes. If you are using the Marketing Version, you can use the mailing lists you have created as the basis for a mail merge. The application has a built-in mail merge facility into which you can import a Text or Rich Text file of your letter, or with which you can create a letter from scratch using the facility's word-processing features. You can then insert text fields to create a mail merge document, and print out your letters so that each one is personalised with the details from your mailing list.
 
 
Q: Can I export address labels and mail merge documents as PDF files?

 
A.   Yes. If you have the Adobe Acrobat Distiller printer driver installed on your computer, you can select it as your printer when printing from the application. This allows you to save your address labels and mail merge documents as PDF files.
 
 
Q: Can I send mail merges by email?

 
A.   Yes. If you are using the Marketing Version, then you can perform email mail merges using the application's built-in email program. This allows you to compose emails in either plain text or HTML format, to insert mail merge fields, and to add attachments and embedded graphics and other files. Optionally, the application can also send email mail merges via the default email program installed on your computer, although this facility is limited to sending emails in plain text format.

Please note that this facility requires you to have an existing email account.

 

See Also

About the CD-ROM

 


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Tel: +44 (0) 1223 350865   Fax: +44 (0) 1223 366951
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